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STANDARD TERMS AND CONDITIONS OF SALE

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Hamlon Pty Ltd TA SPOS Group (AU) reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Hamlon Pty Ltd TA SPOS Group (AU) will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Hamlon Pty Ltd TA SPOS Group (AU) reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Hamlon Pty Ltd TA SPOS Group (AU) become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Hamlon Pty Ltd TA SPOS Group (AU) in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Hamlon Pty Ltd TA SPOS Group (AU) undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Hamlon Pty Ltd TA SPOS Group (AU) cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Hamlon Pty Ltd TA SPOS Group (AU) must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. The customer/client is responsible for all delivery charges for goods provided. Unless specifically stated as included or otherwise with the goods provided.
  8. All our contractual relations will be governed exclusively by Australia law.

Privacy Policy and Data Collection Notice

Full privacy policy available here: Privacy Policy

  1. Privacy Collection Notice
  2. We value your privacy. SPOS Group collects your personal information (such as your name, email, and location) primarily to provide you with our services and improve your experience dealing with us.
  3. • Why we collect it: To contact you, process your requests, personalize our website dashboard, and keep our platform secure.
  4. o If you do not provide this information, we may be unable to process your delivery, or purchase requests, or provide you with access to certain features of our platform, or conduct business with you effectively.
  5. • Who we share it with: We only share data with trusted partners (like our cloud hosting or payment providers) who help us run our business. Some of these partners may be located outside of Australia, including in the United States, Belgium, and Singapore.
  6. • Your Rights: You have the right to access, update, or correct your information at any time. You can also opt-out of marketing communications via the "unsubscribe" link in our emails. Or through a formal request to us via email or phone.
  7. • Got Questions? If you have a complaint or a question, or if you want to update your information, please contact our Privacy Officer at admin@sposgroup.com. Alternatively you can update your info via the ‘My Account’ page on our website. www.sposgroup.com
  8. • Our full Privacy Policy [Link] contains information about how you can access or correct your data, and how you can lodge a complaint regarding a breach of the Australian Privacy Principles.